Find Us

Where can I buy Brix + Bailey products?

Brix + Bailey products can be found at brixbailey.com and our sister site sostter.com, and through our carefully chosen network of resellers, both in their brick-and-mortar stores and online.

Having established our brand through business-to-business (B2B) partnerships, we are now thoughtfully and gradually expanding into the business-to-consumer (B2C) market.

You can also find us on a select number of retailers, all carefully chosen to ensure they reflect our brands ethical and sustainable ethos. These include Verishop, The Revivas, Generous Ape and Wolf & Badger.

Each of these websites are B-Corp, or Ethically and Sustainably certified. If you come across a website offering Brix + Bailey products that seems suspicious, trust your instincts—it likely is! Exercise caution if the site offers significant discounts or doesn't align with our brand values, as it's probably selling counterfeit items. To ensure you're purchasing from an authorized Brix + Bailey retailer, don't hesitate to reach out to us for verification. We're here to confirm whether you're dealing with an official reseller.

What are your store opening hours?

Mon - Sat: 9.00 - 18.00
Sun: 12.00 - 17.00

Sustainability

What does ethically made actually mean?

All Brix + Bailey bags and accessories are crafted by our partner manufacturers in Kolkata, India. We meticulously choose these partners to align with our goal of creating a positive impact. Each factory upholds excellent working conditions and complies with the SA8000 certification standards to ensure this commitment.This close relationship grants us direct insight and control over our supply chain. Furthermore, we're dedicated to ensuring working conditions are upheld with regular SMETA audits.

Therefore, every purchase you make with Brix + Bailey helps foster a better world, characterized by fairly-paid employment, secure workspaces, equality of opportunity, and the empowerment of women.

Do you have a vegan leather bag collection?

Yes, Brix + Bailey are committed to continually assessing and enhancing our use of materials, embracing new technologies as they emerge. To cater to our customers who prefer not to buy animal-derived products, we've introduced a selection of bags and accessories crafted from PINATEX™, an innovative vegan leather alternative partially made from leftover pineapple components.

Creating high-quality, durable products is among the most sustainable actions we can take for our planet. We strive to design timeless items that will be valued and used for many years.Discover more about PINATEX™ and our efforts towards sustainable fashion here.

Is your leather sustainable?

Given that a significant environmental impact of leather occurs during its manufacture, the sustainability of leather isn't solely determined by the tanning chemicals used. That's why water usage, wastewater treatment, air emissions, and energy consumption are all carefully managed at our tanneries. We work closely with our partner to ensure they are working towards and achieving adherence to best practices. The leather we use is a by-product of the meat and dairy industries, and we expressly avoid leather from animals bred solely for their hides.

Why do you choose to work with women-led partners in India?

Brix + Bailey was created with a vision to not only make a positive difference but also to champion female leadership in the industries we collaborate with. We were determined to find partners who share our ethos, particularly focusing on empowering women in leadership roles. After extensive searching, we found such partners in Kolkata, India, who align with our values and commitment to positive change. Building and maintaining these relationships has been a journey, requiring time and dedication, but it's one that we believe deeply enriches our brand and the communities we work with.

Leather care & repairs

How should I maintain my Brix + Bailey bag?

We suggest visiting our Care Guide page for maintenance tips. Here, you'll find advice on applying sprays and lotions to ensure your Brix + Bailey bag remains in prime condition for years to come, among other helpful information. A little care can make your bag last a lifetime.

Where can I get my bag repaired?

We are delighted to recommend The Seam, a specialist repair and care company based in London. They currently work closely with Matches, Mr Porter, Cos and Been London. “The Seam supports a future for fashion where clothes fit well, are cared for, and made to last,” says Layla Sargent, founder of The Seam. 

The Seam are a specialized team responsible for identifying, evaluating, and coordinating with a network of skilled artisans, guaranteeing that each project is managed by reliable hands. Artisans undergo in-person quality assessments, and The Seam regularly organizes gatherings for these creators to exchange ideas and enhance their skills. Leveraging the expertise of this adept community, customers have the opportunity to tailor pants for an ideal fit, rejuvenate cherished knitwear, conduct seamless repairs on silk damaged by moths, or eliminate ink stains from a favorite designer purse.